TERMS OF USE
In the terms and conditions set out below “Terms” any reference to “TopInk ” is a reference to TopInk NZ.
Ø These Terms apply to all sales.
Ø These Terms override and are in substitution for any terms stipulated or referred to in writing or orally by the buyer
Ø TopInk NZ reserves the right to modify and vary these Terms at any time.
Ø TopInk NZ is the trading name of Seamark International Limited. Seamark International Limited is a New Zealand registered company. GST registered No. 84687265.
1. PRICE
1.1 TopInk may alter prices of the products without prior notice.
1.2 All prices list on TopInk are in New Zealand Dollar and include Goods and Services Tax and any other government duties in respect of the Products.
2. PAYMENT
2.1 Unless TopInk NZ has agreed to extend credit to the buyer, payment is to be made in cash with order.
2.2 TopInk accepts Visa and MasterCard online payment, Bank transfer and deposit.
2.3 Payment by cheque or by any type of bank deposit will not be considered payment until the payment has been fully cleared.
3. RISK AND DELIVERY
3.1 TopInk use overnight courier service to deliver within New Zealand. However, according to NZ CourierPost, Rural Delivery could take 2-3 days to reach. Mostly, courier service delivery arrives the next day of dispatch except weekend and public holiday.
3.2 TopInk NZ charges only $1 for delivery for all inkjet cartridges orders regardless order quantity; postage for other products depends on size and location.
3.3 All claims for shortage or damage during delivery must be made to both the carrier and TopInk NZ immediately and at the latest within 48 hours of the date of delivery.
3.4 TopInk NZ will make every effort to ensure delivery of Products, or performance of services, is on time but will not be liable to the buyer for any loss or damage arising in any way from any delay in delivery or performance.
4. RETENTION OF TITLE
4.1 Notwithstanding any period of credit, ownership of Products remains with TopInk NZ and will not pass to the buyer until those Products supplied to the buyer have been paid for in full.
4.2 the buyer must not represent to any third party that the buyer are in any way acting for TopInk NZ, and TopInk NZ is not bound by any contract between the buyer and any third party.
5. CLAIMS AND LIABILITY
5.1 TopInk NZ guarantees its products to be free from manufacturer defects. Liability under this warranty is limited to the replacing of any product found to be defective under normal use. For the avoidance of doubt, TopInk NZ shall have no obligation to provide refunds.
5.2 TopInk NZ will not be liable in any event for any loss or damages of any kind, whether direct, or special, or indirect or consequential, howsoever arising, whether or not TopInk NZ had knowledge that such damages might be incurred, including but not limited to loss of income, profit, interest, opportunity, utility or loss of market, incurred by the buyer or by any third party.
5.3 15% restocking fee will apply for all returned goods (not include defective products). Freight is non-refundable in the case of returns.
5.4 Nothing in these Terms shall exclude or restrict any rights or remedies the buyer may have under the Fair Trading Act 1986.
6. WARRANTY TERMS
6.1 All items have 60 days RTB Warranty unless otherwise stated.
6.2 Shipping is not refundable (sorry as it is paid to a THIRD PARTY and not to us).
6.3 Replacement item will be sent once the returned item been received, inspected & tested. Must be returned in original condition with all packaging.
6.4 Warranty is void if factory labels are removed, physical damage, dismantling, tampering)
7. INTELLECTUAL PROPERTY
7.1 The buyer shall not use any trade marks which are the property of TopInk NZ or its Suppliers, or any similar words or marks, or any combination of words which includes any of those trade marks or any similar words or marks.
8. LAW
These Terms are governed by the laws of New Zealand and any dispute under them shall be subject to the jurisdiction of the Courts of New Zealand.
9. PRIVACY POLICY
As protecting consumer privacy is very important to us, we are committed to ensuring the privacy of our visitors and customers. We make a policy devoted to strict customer confidentiality at all times. If there is any change to this policy statement, it will be updated on our website immediately.
Collection of Information
TopInk NZ collects information directly from customers through online application forms, fax, post, e-mail and phone. We may ask for some of your details such as name, telephone number, fax number, post and e-mail address in order to complete your order. Any information that collected by TopInk NZ is collected and processed in accordance with New Zealand's Privacy Act 1993.
For offering or providing the best products and services to consumers, TopInk NZ collects personal information for the purposes to
Ø Supply products and services information
Ø Provide all customers with the first-hand class, confidential and effective service
Ø Answer questions and queries
Ø Fulfill orders requested
We may use the information to keep you informed by post or e-mail. We may also sometimes use the information collected to let you know about important functionality changes on our websites. If you prefer not to get this information, e-mail us at sales@topink.co.nz to advise us that you do not wish to get the newsletter.
DISCLOSURE OF INFORMATION
TopInk NZ will never disclose customer's information to any other parties. To us, customer information is always strictly confidential and never disclosed to any other party without the authorization of the customer except required by law. We will only use or disclose personal information collected from you if you have authorized us to do so, or we are authorized and required by law.
SECURITY
To TopInk NZ, customers' personal information security is the initial concern. We aim to ensure that the personal information we collect is kept secure. We use appropriate system to protect consumers' information from unauthorized access, destruction or disclosure. It may include physical access security, encryption and other certain technologies. TopInk NZ will review and improve its security system as necessary continuously.
UPDATING YOUR DETAILS
You may correct and change your personal information held by us by logging on your account any time. Simply click My account on the site and entering your User Name and Password. If you have any trouble of updating the information, just send us an e-mail at sales@topink.co.nz, we will update your detail as soon as possible.
LINKS TO OTHER WEBSITES
TopInk NZ may create links to other websites. We take no responsibility for the content or privacy practices of these links.
If you have any questions, comments, or complaints relating to our privacy policy, please e-mail us at sales@topink.co.nz
Thank you for reading our Terms and Conditions statement.
Happy Shopping!
TopInk NZ Team
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